Township of Union Public Schools

Engineers continue work to restore connectivity at Equinix FR5 location in Frankfurt, DEU. Our co-location partner is working to resolve the underlying facility infrastructure issue and while the improvements are not yet customer visible, we are making positive progress towards resolution. For customers who require immediate recovery, we recommend failing over to VPN, as outlined in our previous updates. We will provide another update by 9:30 AM PDT, or sooner if we have additional information to share.

We are continuing to investigate this issue.

Teachers and students using math digital practice assignments may intermittently see an alert notification when opening certain items. Uses can close the alert and move on. We are working to correct this as quickly as possible.

Broadcom will perform Cloud SWG Portal and Symantec Enterprise Cloud Platform Console Maintenance on August 28, 2026, at 21:00 UTC, for a duration of 7 hours. **Impact** - During the maintenance period, administrators may need to re-authenticate to the portal. - Real-time traffic filtering will not be impacted by this maintenance. - Active log download sessions may experience a brief disruption, which can be resolved by retrying the download. - Expect intermittent portal availability and existing authenticated portal sessions to be ended. - Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. During the maintenance period, UPE policy push will be unavailable. All previously configured policies will remain active. **Reporting Problems** If you experience issues following this maintenance, contact Technical Support. Support information is located [here](https://support.broadcom.com/web/ecx/software-contact-support) or on the main [Cloud SWG Portal](https://portal.threatpulse.com/) page.